Over the previous few weeks, some 13-inch MacBook Pro homeowners have been reporting a difficulty with their machines. These customers declare that their MacBook Pro fashions shut down randomly even when the laptop has a good quantity of battery left. The situation appears to be affecting entry-level 2019 13-inch MacBook Pro fashions solely. Apple has now acknowledged the problem and launched a help doc that outlines a set of steps a consumer should comply with to repair the problem.
According to Apple’s support document, the sudden shutdown situation persists with some entry-level 2019 13-inch MacBook Pro fashions with two Thunderbolt three ports. This mannequin was launched again in July this yr. Apple’s support forums have been stuffed with customers reporting the problem over the past a number of days.
Apple says customers ought to convey their MacBook Pro’s battery to round 90 %. After this, customers ought to shut all operating purposes, join their laptop to an influence adapter, and shut the lid, bringing the MacBook Pro to sleep mode.
Next, Apple says customers ought to let the 13-inch MacBook Pro mannequin cost for about eight hours. After this, customers ought to replace their MacBook Pro notebooks to the most recent model of macOS. This ought to repair the issue for affected customers. But if it would not, Apple says customers ought to contact their nearest Apple retailer or licensed service centre.
Apple lately launched a brand new 16-inch MacBook Pro mannequin to exchange its present 15-inch MacBook Pro. The new laptop comes with an all-new keyboard, in an try to put an finish to the present butterfly keyboards that are riddled with issues. The firm is rumoured to convey its new keyboard design to different MacBook Pro fashions someday subsequent yr.